![]() ![]() The best way to exchange is to make a return request for exchange and then simply purchase the new desired item. Please note: shipping fees will not be refunded. It may take your financial institution additional time to process the transaction and update your bank statement. Please note that it can take up to 5 business days to process the refund. Once the returned merchandise has been quality checked and approved, we will issue a refund to the original method of payment and a confirmation e-mail will be sent to you. USA + International: You must provide your own shipping label to return the item(s) to us. The amount will be deducted from your refund. We will review your request and, if eligible, issue a gift card for the difference in price.ĬANADA: returns are $8 with our Canada Post account. To request a price adjustment, please contact us with your order number and the details of the price drop. Still in stock in the same size and color as the item you purchased To be eligible for a price adjustment, the item must be: If you have recently purchased an item from us and the price has dropped within 30 days of your purchase, we will offer you the difference on a gift card. We appreciate your business and hope this policy helps you feel confident in your purchases with us.Īt BOUTIQUE TAG, we strive to provide our customers with the best possible prices. We will review your request and, if eligible, provide instructions on how to proceed with your return. If you would like to request a return, please proceed to our returns center here with your order number and email address. Please be sure to place the shoe box inside a shipping box and not use the shoe box as the shipping box as we cannot sell this merchandise as brand new once returned. Please note that items on sale, or orders using coupon codes as discounts, are eligible to be returned for exchange or store credit only.Īdditionally, items marked as "Final Sale" cannot be returned.įor footwear returns, the dust bag and/or shoe box must be returned alongside the footwear, in its original condition. The item(s) must be returned with original tags and packaging attached.The item(s) must be in its original, unused, unaltered and unwashed condition. ![]() The return must be requested within 30 calendar days of the purchase.To return one or more items from an order, all of the following conditions must be met: If you are not happy with your order, you may be eligible to return it for a refund or exchange. At BOUTIQUE TAG, we want our customers to be satisfied with their purchases. ![]()
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